Effective Date: July 10, 2026
Elegant Lane values your privacy and is committed to protecting your personal information.
Information We Collect
When you visit our website or place an order, we may collect:
- Your name
- Email address
- Phone number
- Billing and delivery addresses
- Order information
- Payment information (processed securely through our payment providers)
- Website usage information collected through cookies and analytics
How We Use Your Information
Your information is used to:
- Process and fulfil your orders.
- Deliver products and services.
- Communicate with you about your orders.
- Improve our website and customer experience.
- Respond to enquiries and customer support requests.
- Send marketing communications where you have chosen to receive them.
Sharing Information
We only share your information where necessary to provide our services, including with:
- Payment providers
- Delivery partners
- Website hosting and technology providers
We do not sell or rent your personal information.
Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, misuse, or disclosure.
Cookies
Our website uses cookies to improve functionality, analyse website traffic, and enhance your browsing experience.
You may manage or disable cookies through your browser settings, although some features of the website may not function correctly.
Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information.
To exercise these rights, please contact us using the details provided on our website.
Updates
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
By using our website, you agree to this Privacy Policy.
